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Shipping

Domestic Shipping

Domestic shipping includes the United States and Puerto Rico. UPS is our preferred domestic shipper at roc-noc.com. Rockford Airport is a major UPS Air Hub and their services are reliable, predictable, cost effective, and fully insured. UPS accepts large boxes up to 75 pounds and multi box shipments. The UPS Ground Delivery Map below shows delivery times in business days (Monday through Friday).


UPS Next Day delivery by Ground service includes all of Wisconsin, the Northern half of Illinois, parts of Indiana, Michigan and Iowa. 2nd day Ground service extends much further and includes Atlanta, Georgia, and parts of New Jersey. Three day Ground service includes everything east of the Mississippi River except for South Florida and Puerto Rico. The chart below is the current UPS Ground Time-in-Transit Map from our facilty.

UPS Ground Delivery Map

UPS Next Day Air, 2nd Day Air, 3 Day Select, and Ground services, are a good value when you need fast, reliable, and guaranteed delivery services. UPS tracking is accurate, their insurance is what you would expect, and they have an assortment of options like package intercept and address correction. Best of all, they pick up daily at our facility as late as 6:45pm. That allows us to ship the majority of our orders the same day they are placed.

For small orders, USPS can be a better value when shipping to Puerto Rico, since they treat it as part of the USA. UPS, DHL, and other shipping companies treat Puerto Rico as a foreign country which requires customs clearance. USPS has some nice, cost effective domestic shipping methods with their Priority Mail services.

Priority Mail delivery is usually 3 to 4 days anywhere in the USA. They also offer flat rate boxes that can save money when shipping more than 2 pounds of heavy equipment. The main weakness with USPS is their insurance. Claims can take forever and are often denied. And package tracking can be spotty. For that reason, we don't recommend that you use USPS for package values higher than $300. It is better to use UPS.

USPS now shows a predicted delivery of 1, 2, or 3 days on the label. There is a post office directly across the street from our business so we are quick to give them our packages and we know them well. We have found that if you add at least 1 day to the USPS label delivery prediction, you will be much happier with their service.

International Shipping

International shipping includes all countries outside of the United States and also includes Puerto Rico.  We ship our products to customers all over the world with only a few exceptions.

Customs clearance is required for all International shipments and extra paperwork is generally required in order to meet customs regulations.

Please note that all International orders will be declared at their full invoiced value. Do not ask us to declare a lower value or declare your shipment as a gift. That is both illegal and unethical.

 UPS logo shield   USPS logo   DHL logo

We will ship International orders by the carrier of your choice.  Our preferred carriers are UPS, DHL or USPS (postal).

• UPS is more expensive than postal but is a faster guaranteed service with better insurance.

• DHL is fast like UPS but at a lower cost like USPS.  DHL is especially a good value when shipping from the US to Canada.

•USPS is usually slower but more economical and has some nice flat rate services.  Unfortunately USPS tracking and predictability is not as good as the other two.

More information can be found at the UPS, DHL and USPS web sites.